24 hour advanced notice is required when canceling or re-scheduling an appointment. This allows the opportunity for someone else to schedule an appointment.
Emergency cancellations are determined at the practitioner’s discretion.
If you are unable to give the practitioner 24 hours advanced notice, you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Arriving late -
Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to the practitioner and other customers, please plan accordingly and be on time.